UK Fast Come to the Rescue!
Following a number of problems and issues with our web hosting and email support, including a number of days downtime of our website, we are absolutely delighted to be able to have begun a new working partnership with Manchester based UKFast.
UKFast is one of the UK’s leading managed hosting and colocation providers, supplying dedicated server hosting, critical application hosting, and cloud hosting solutions. They fully own, manage and operate their ISO-accredited data centre complex, which offers over 30,000 sq ft of enterprise-grade facilities for collocating your IT equipment, and its right here, in Manchester!
Following a tweet from @ukfast asking us to get in touch as they had heard we were having big problems with the web hosting company Purple Paw, Head of Disaster Recovery, Mike Henry, lept into action and really took the time to understand what our problems were and why the website and online technology is so important to us here. Following that, his colleague and Hosting Specialist Sara sorted our all our email requirements in preparation for the migration.
We are in the process of transition and have had some struggles with the old company who have been largely unsupportive but knowing where were going to with UKFast is such a weight off our minds.
So to our Account Manager Emily, to Mike and to Sara, and not forgetting UKFast CEO Lawrence Jones who wanted to help us… thank you, you have taken a away the technical burden so we can carry on focusing on delivering our services directly to those boys and men that need them.